Lack of Flexibility with Employees Essay

One of the main reasons that the caller-out William Beckett & Co inevitably to have a pliable march force is a factor that we have already spoken about which is the increase of name for the company that has happened in the last few years, which has created a few problems for them in most parts of the business. The other major factor that requires the company to have a flexible works force is the telephone line rotation strategy that I have also mentioned earlier. This can only work if the employees themselves have the skills and abilities to actually perform this distinguishable jobs otherwise the whole thing entrust break down.If the employees dont have the slump skills and abilities thence the process is pointless and costly to the company as the workers would be very ineffective to produce the alike standard of work that the other employees produce as they have been trained to do this. Although many bet employee training as a necessary evil and expense that must be to lerated, a comfortably designed training program pays for itself and increases the bottom line.Such a program teaches new employees to do it right the first time, thus minimizing down time, equipment damage, and personal injury while maximizing productivity and profits http//pages.prodigy. unclutter/pblair/ttthome. htm (technical training tips) To help control the increasing level of work that the company has, they would need a flexible workforce who could move around to different aras in the company to help out with the work in order to create some stability of the work that is coming in and the work that is being completed. This would set aside the company to deal with the influx of work, help the productivity of the company and even help with the motivation of the employees, whilst maintaining the awful level of gross revenue.As the company is over run with business, they are in need of more(prenominal) faculty to handle the amount of work which they are generating. So the director employees a new sales executive to help with the situation. The problem is that the person he has employed is a friend of his so he has had no formal interview or application. After a while the man redefines his own job to sales representative as he is more experienced at doing this job as he knows more about this side of the company than the administration side. The director had employed his friend to do a job he is not really qualified or able to do.I believe that the company needs to set up a human resource department which would be able to deal with the recruitment of new employees for the company. The problems with recruiting employees who are not able to do the job are that the will not be able to complete jobs on time or to a high standard of quality, which also room that productivity will be affect and the employee himself will be unhappy as he isnt able to perform the duties in his job specification. Once the HR department is setup the managers will be able to m ove some of their tasks over to them like recruitment, appraisals, motivational and training.As the directors are struggling to do this now the only solution would be to set up the Hr department as briefly as possible. The training needs are needed throughout the company, this is due to the fact that the company has giving rapidly and the fact that the company has invested in a new range of technologies to keep them up to period with their competitors and the changes in the market. I have identified certain areas that need improving with the management which are leading training, social relationships need to be worked on and they also need to be able to delegate tasks and responsibility.The interpersonal skills when the one to one trainer has to exercise are described by Megginson and Boydell (1979) as being connatural to those required by the skilful counsellor page 229 of the theory and practice of training, 4th edition by Roger Buckley and Jim Caple. The results of this sho uld be an increase in productivity and an improvement in sales. They could also develop their own congenital learning programme as they dont have a lot of time to hop out them away from the company for a long time as they are so busy.The lower level staff need new training as they will not be able to work effectively enough with the new technologies as they will not be familiar with it compared to the old equipment they were familiar with. The areas that they will need to be trained on are their team working abilities, stress and gouge courses, good communication and motivation skills and theories. This should help the employees to work together as a team which will help morale and productivity as a team that are working together and are happy will be a great asset to the company.